These Payment Terms & Conditions apply to purchases, commercial projects, custom equipment orders, deliveries and installations supplied by Elite Fitness Equipment (“Elite Fitness Equipment”, “we”, “us” or “our”).
At Elite Fitness Equipment, we are committed to providing premium commercial and residential fitness solutions with a seamless purchasing experience. To ensure efficient processing and timely dispatch of your order, we operate under a strict payment-before-dispatch policy.
All retail and standard orders must be paid in full—including any applicable freight, delivery, or administrative fees—before any goods are released for collection or dispatched from our warehouse.
Ownership of all products remains with Elite Fitness Equipment until full, cleared payment has been received in our nominated bank account.
We offer a variety of secure payment options:
Credit/Debit Cards: Visa, Mastercard, and American Express via our secure online checkout.
Electronic Funds Transfer (EFT / Direct Deposit):
Note: Orders paid via EFT will not be released for dispatch or pickup until funds have officially cleared in our account (typically 1–3 business days depending on your bank). Please email your payment remittance advice to info@elitefitness.com.au to avoid processing delays.
Buy Now, Pay Later (BNPL): Zip, & Afterpay subject to provider approval and terms.
Commercial Financing & Leasing: For commercial clients utilizing third-party finance providers, funds must be formally approved, verified, and settled into our account prior to equipment release or site installation.
For large-scale commercial fit-outs, custom equipment orders, and commercial installations, we operate under a strict milestone payment structure to secure inventory and allocate installation teams:
Initial Deposit: An 100% deposit of the total project value is required to formally accept the quote, reserve stock from our warehouse, and initiate project fulfillment. Payment must be cleared cleared in full prior to the scheduling of any delivery or installation dates.
Installation Scheduling: Installation dates will only be confirmed and added to our calendar once the 100% deposit has cleared into our nominated bank account.
Variations: Any additional equipment, customized modifications, or changes to the project scope requested after the initial deposit must be paid in full prior to the scheduled delivery date.
Inventory Security: Goods are not reserved or held from live stock until the full 100% commercial deposit is received. Unpaid shopping carts or pending quotes do not guarantee stock availability.
Cancellation for Non-Payment:
If an order or invoice remains unpaid after [e.g., 7 days] without prior agreement, the order may be cancelled and items returned to general inventory.
Payment Delays:
If payment verification is delayed, delivery or installation dates will be automatically rescheduled to our next available operational slot upon receipt of cleared funds.
A formal Tax Invoice will be issued for all orders. Upon verification of cleared funds:
Retail & E-Commerce Orders:
A Paid Receipt will be issued, confirming your order is queued for warehouse dispatch or collection.
Commercial Projects & Fit-Outs:
A Paid in Full Confirmation will be issued, and our operations team will contact you immediately to lock in your preferred installation date.
If you notice any discrepancies on your quote or invoice, please notify our accounts team immediately at 1300354833 prior to making payment. Disputed items will be reviewed promptly, but do not exempt payment for undisputed line items or standard payment terms.
Payment of an order does not automatically constitute confirmation of a specific delivery or installation date.
Delivery and installation are subject to stock availability, operational capacity, site access requirements and scheduling confirmation by Elite Fitness Equipment.
For commercial projects, the final payment must be cleared before an installation date is formally confirmed.
Elite Fitness Equipment reserves the right to update, amend or replace these Payment Terms & Conditions from time to time.
The payment terms applicable to an order will generally be those communicated to the customer at the time the order or project is accepted, subject to any written agreement between the parties.
For commercial projects, any agreed payment schedule or project-specific terms documented in the accepted quotation or contract will apply where they differ from these standard terms.
For questions regarding invoices, payments or payment discrepancies, please contact the Elite Fitness Equipment accounts team using the contact details provided on your invoice or through our official customer service channels.
Elite Fitness Equipment
Effective Date: August 2026
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